Patsy Heffner was appointed by the Governor in December 1999 and was elected in 2000. Her combined 30 years in the private sector in business administration, public relations and banking as well as her three years as Chief Deputy in the Osceola County Clerk's office were instrumental in providing the background and leadership that has earned the Osceola County Tax Collector's office a reputation of being one of the most efficient and friendly government offices in Osceola County.

A lifelong resident of Osceola County, Patsy graduated from Osceola High School and attended Florida State University. She has been an active community leader throughout her career, serving as a past or current member of the following organizations:

Organizational Memberships Include:

Certified Florida Tax Collector Member, Florida Tax Collector's Association Trustee, Florida Hospital Chairman, Florida Hospital Kissimmee, Community Advisory Board Board Member, Foundation for Osceola Education Founding Director, Security National Bank (now Huntington bank) Board Member, Osceola County Council on Aging Member, Florida DHSMV Tax Collector Steering Committee Member, State Board of Administration Advisory Committee Chairman, Community Vision Data Assessment Committee Former Director and Treasurer, Florida Tax Collector's Association Former Director, Community Vision Former Director, United Way Former Member, Junior Achievement Former President, Kissimmee Boat-A-Cade Former "Big Boss", Silver Spurs Rodeo